It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong occasionally and if this occurs we are committed to resolving matters promptly and fairly. Should you wish to complain you may do so:
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further details will be supplied at the time of responding to your complaint.
We're here to help and advise. We ensure that your exact requirements are met and are not here just to sell you a policy that doesn't suit you. If you would like to discuss your insurance requirements with a dedicated and passionate specialist just complete the form below and we'll get back to you as fast as we can.