Archive for month: March, 2023

I try to reflect on what worked and what didn’t, and how I might approach certain situations in the future, always hoping that it helps us to grow the business. To that end we need to use our time productively and effectively.

I’m all for being able to respond to requests quickly and efficiently, wherever I am, but I do have one small bugbear and I’m wondering whether I’m on my own on this one?

It’s customers who, without any real emergency, communicate routine requests late into the evening, by any one of several different means and these days there are enough, including:

·        Email
·        Phone
·        Text
·        Messenger
·        Facebook
·        LinkedIn Messages
·        Wattsapp

And many more……………………

Emails not too bad it can sit there until the morning when I will deal with it in my normal workflow and I’m pretty sure that is what the client expects.

If someone uses the phone, its normally because the proverbial has hit the fan, and we will react immediately, but all the others almost demand an immediate response, its hard to ignore them when they are just sitting there staring at you.

I’ve already turned most of the notifications off and am actively considering disconnecting from some of them. If a client wants a routine action, then email is fine, if its urgent phone!

I intend to have a restful weekend, might go for a little trail run tomorrow morning, do some reading and unless an emergency arises, I shall not be working.

Have a great weekend, slow down, rest and recuperate, life is fast enough already.

Multiple Messaging Apps

I get it, I really do!

You have a business and along with lots of other things you know you need in place, you go out and buy the insurance you think you need.

You get cover for the physical things you can see and touch, such as buildings, stock, business equipment, computers and machinery, and because you can see what’s on offer, often on the internet, you realise you had better have cover for business interruption and liabilities in case someone makes a claim against you.

Oh! and maybe some legal expenses for other actions you might need to take or defend, and that is about it.

Without independent advice you probably wont think much further, or even consider such things as:

• Financial Guarantees
• Marine Cargo and Goods in Transit
• Cyber Liability
• Directors & Officers cover
• Corporate Liability
• Contract Dispute and Debt Recovery
• Employment Practice Risks
• Pension Trustee Liability

And that is only the start!

Depending on your industry you might need contractors all risks cover, engineering inspection and damage and have you ever heard of JCT 21.2.1 or Sudden and Unforeseen Damage and Fragmentation cover?

This is why its essential to get professional advice and guidance. If that is dovetailed with Business Continuity Planning, we can also look at all the events which could interrupt the income stream of your business, that you can’t insure, to provide an holistic, all-encompassing, risk management structure to #preserveprofitability

When you plan for all the events that could derail your business, you have plans to activate and seamless cover that leaves no gaps. That’s a nice place to be, peace of mind guaranteed, that will make sure you can #justkeepgoing

For further information and guidance just visit our website https://www.severnbay.com  just ask for help and have a free no obligation chat.

Why wouldn’t you?

Business Insurance Specialists

At Severn Bay Corporate Solutions, we arrange Continuity, Insurance and Risk Management solutions, for business and property owners, #becauseaccidenthappen to nice people all the time.

We communicate and operate in an #openhonesttransparent manner, so everything is explained clearly. We even tell you what we earn, so you can see that it is reasonable.

Because we don’t take commission from insurers, there is no conflict of interest in our relationship with our customers, we are not placing their business for our advantage, because there isn’t one.

WE GET YOU THE CORRECT TECHNICAL SOLUTION, AT THE LOWEST PRICE IN THE MARKET!

Our relationship with you is one of trust, where you tell us everything we need to know, so that we can achieve the result you want, whether that is a price saving or an enhancement in cover. In some cases, we achieve both and that’s good for you the client and for us as it’s the best way to gain or retain a client.

As wholly independent brokers, we can search a wide range of providers to tailor a solution to your needs. This means that you are at the heart of everything we do. Your interests are paramount, not ours, and as we are not beholden to product providers for our earnings, this actually saves you money, because there is no tax on professional fees, whilst there is on commissions paid by insurers.

If you’d like a grown up conversation about your requirements, one built on trust and a long term mutual benefit, just get in touch and speak to one of our professional advisers about what we can do for you.

Don’t be sold what a salesman wants to sell you, there is another, more intelligent way to operate.

www.severnbay.com