Now to make sure it all works, and we have enhanced operational resilience across the organisation.
The final stage in any good continuity plan is VALIDATION. We need to know that the programme will remain effective, because things change in any organisation and continued validation will ensure overall resilience is maintained.
Validation is achieved by Exercising, Maintenance and Review.
First we must develop an exercise process to meet the needs of the organisation. Exercises can come in a number of forms.
- Discussion based
- Scenario exercises
- Live situational
Each type has its own characteristics and will fit a particular need but should always involve as much realism as possible. They should manage the risk of disruption to the business, and maximise costs and benefits.
Thorough planning and support is required. There should be a clear method to STOP the exercise if necessary and thorough debriefing is always required, followed by a detailed report.
These plans must be maintained over time, and reviewed regularly. Self-assessment, quality assurance, performance appraisals and supplier performance should be measured, and this should always be followed by a thorough management review, to #preserveprofitability