Busy Day Today

Busy Day Today!

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Mondays are always busy, as we have a round of meetings first thing to set up our working week.

We cover everything that is important, so we all know exactly what we are doing, whose responsible for what and what needs to be done.

We set an agenda and follow it through, it includes:

  • Diary Check
  • Strategic Management Matters
  • Renewal work
  • Claims status
  • Financial Matters – Aged debtors
  • AOB

Everyone gets to participate and everyone’s input and opinions are considered, discussed and addressed.

By the end of the meeting I know I can leave all my colleagues to get on and do the necessary work for the week to be a success.

If they need me (wherever I am) they know my door is open or I’m only a phone call away.

This week I will personally be dealing with:

  1. An importer and reseller of kitchen and bathroom fittings
  2.  The fleet of a local bakery, with multiple shops
  3. Statutory Inspections for a plant and seed business in Paignton
  4. The combined solution for an international packaging company, specialising in retail bags
  5. And Private Medical Insurance for an accountancy practice

Have a great and busy week, the alternative is not attractive 😀😀

Implementation

Corporate Continuity – Part 5

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Do what you say you will do!

Once we have completed the first four stages of the continuity process:

  1. Policy & Programme Management
  2. Embedding continuity throughout the organisation
  3. Analysis of Business Impacts
  4. Designed solutions

We move on to the IMPLEMENTATION phase, which is where we actually bring continuity to life within the business, driving real change at all levels, so that continuity becomes “Business as Usual”.

To do this we have to:

  • Identify the responsible individuals
  • Develop a draft response structure for top management consideration
  • Document and publish the approved structure
  • Implement the structure within any current continuity plans
  • Rehearse the structure as part of the continuity plan

Response structures will depend on the size and complexity of the organisation and the number of locations. Response structures need to be developed at several levels within the organisations, these are:

  • Strategic – Top Management / Board Level
  • Tactical – Mid Level management at organisation or division level
  • Operational – Detailed operation plans, departments and locations

Responsibilities need to be agreed along with authorities, matching competencies, then implementing and rehearsing team capabilities. There also need s to be a maintenance schedule to update plans as required.

So, lets get this show on the road!

Have a great day

 

BIBA 2023

BIBA 2023 Manchester Central

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As a proud member of The British Insurance Brokers Association for over 40 years, and now as a board member, I can say without any hesitation that the BIBA conference in May each year, bringing brokers and insurers together in one place for three days, is one of the best and most productive weeks of the year.

This year the theme is “Rising to the Challenge” The BIBA Conference 2023 | The British Insurance Brokers’ Association

If you have annual arrangements you wish to arrange or renew, doing it at the BIBA conference each year is probably the most effective way. The range of providers present and more importantly decision makers, all in one place make for an excellent conference.

Add to that the line up of keynote speakers and sessions each year, bring everyone up to date with what’s new and emerging as well as all the legal and regulatory matters that will affect our businesses going forward over the next 3 – 5 years. If you are an insurance professional #biba2023 is the place to be.

It’s also nice to be in the middle of something which has been in planning for the last 12 months, leading directly from the manifesto which is published in January each year. In 2023 we are #managingrisk & #deliveryingstability.

Looking forward to meeting friends old and new and securing services that will directly benefit our clients going forward.

Have a great week, I know I will.

 

 

 

Team talk

To be or not to be?

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In the office to work or at home.

I’m surprised to find how many people are actually relishing “staying at home” to work on an almost permanent basis! For me work life and business are about teamwork and collaboration.

I suppose it might work for some solitary sole traders, but surely you want to get out and meet real people in the real world and have interesting conversations and I don’t think that really happens online where you are just another digital avatar?

Being with my colleagues really matters to me. I can learn from them and the more junior ones can learn from me and their peers. That doesn’t happen if you’re not together.

I love to hear their conversations and their enthusiasm in the office and If I can help them avoid mistakes, I’ve made in the past and be even more successful, then that pleases me greatly.

That means I have to make sure I’ve done everything I need to do. Nothing left to chance, nothing hanging around for my colleagues to pick up. They’ve got enough work on their plates already.

We are all accountable to each other and that includes me. If I want that team ethos, I have to hold myself to the same standard. I would expect nothing less.

That for me is the #openhonesttransparent way to be and is the core element of leadership in any environment.

Have a great weekend, I know I will, because my team have got my back.

Team talk

Work colleagues